Our Mission

" Mark people for life by making high quality professional tattoos with guarantee on each tattoo and ensure the customer experience is memorable"

OPEN POSITIONS

STUDIO MANAGER (Female Only)

We are searching for a skilled individual to join our team as full-time Shop Manager. This position is a hybrid role that will be responsible for managing the front desk in addition to operational responsibilities. We are looking for a manager candidate with at least 3-5 years of management, retail and sales experience. Prior experience within the Tattoo industry is not necessary. We are willing to train the right individual. 

·         Manage business initiatives such as: sales analysis, shop promotion/advertising/community engagement

·         Social media updates

·         Develop and maintain vendor relationships

·         Staff relations/employee resource

·         End of week sales reconciliation

·         Monthly: Business Sales reporting  

·         Assistant to the Shop Owner. Will work closely with senior management to achieve goals.

  • Client Care including but not limited to: Answer high volume of calls, text, and email messages from current and potential clients. Appointment scheduling, re-scheduling. Confidential handling of client information in various formats.
  • Assist artists with client information, design references
  • Client check-in/check-out
  • Cash handling/POS (point-of-sale) on CRM Software.
  • Must be 18+, Graduate or equivalent in Management / Sales / Retail
  • Previous experience (3 years minimum), similar to the business operation responsibilities. You do not need experience in all areas to be considered.
  • Must be proficient with PC and mobile devices; social media including Facebook, Instagram, and Google programs.
  • Previous appointment scheduling experience is A MUST.
  • Prior experience in a customer service role or client relations – customer facing environment. Professional rapport with clients and colleagues.
  • Demonstrated ability to multi-task and prioritize in a fast-paced environment.
  • Prior experience with point of sale & cash handling.
  • Must be willing to handle secured biohazard items. We will train, no experience needed.
  • Accurate and conscientious work ethic, dependable and reliable.
  • Soft spoken and must be able to handle work pressure.

NO weekly offs on friday – sunday.  

One Casual/ Medical Leave per month.

Specific back office days will be scheduled away from the front desk to allow dedicated time for operational duties.

The shop operates 7 days/week, Sun-Sat from 11:00 AM to 8:00 PM. (Closing timings are flexible upon client footfall).

Salary will be based on experience.

Please include your current hourly wage/salary and your desired salary.

Business casual dress. 

SOCIAL MEDIA INTERN (Male/Female)

We are hiring a talented Social Media Intern professional to join our team. If you're excited to be part of a winning team, N.A Tattoo Studio is a great place to grow your career.

  • Work alongside the team to create a plan for social media strategies monthly
  • Engage audience with IG Stories, Videos, Posts for every tattoo.
  • Edit & Schedule posts for social media platforms daily.
  • Assist in the growth of the brand by raising awareness through various social media platforms
  • Monitor postings to ensure brand message is constant from the terminology used to images posted
  • Aid in the daily aspects of promoting the businesses campaigns
  • Help create content as dictated by the monthly/weekly editorial calendar to promote sales, blogs and products
  • Bachelor’s degree in business, marketing, journalism, public relations or related field
  • Minimum 1 years of social media management experience
  • Familiar with multi-social posting through programs such as Instagram, Facebook, Google, etc
  • Comfortable with working with Microsoft Office, Photoshop, Lightroom.
  • Camera knowledge is a bonus point.
  • Entry level experience determining how to cater unique marketing campaigns to a unique audience.
  • Ability work alongside a diverse group of employees and simultaneously work toward many company initiatives at once.
  • Entry level understanding of marketing strategy and how to use the concepts throughout various forms of outreach.

NO weekly offs on friday – sunday.  

One Casual/ Medical Leave per month.

Specific back office days will be scheduled away from the front desk to allow dedicated time for operational duties.

The shop operates 7 days/week, Sun-Sat from 11:00 AM to 8:00 PM. (Closing timings are flexible upon client footfall).

Salary will be based on experience.

Please include your current hourly wage/salary and your desired salary.

Business casual dress. 

TELE-CALLER EXECUTIVE (Female Only)

As a Telecaller, you are responsible for handling sales over the emails & phone entirely. You are also responsible for solving questions in regard to the product or service provided by the company. In addition to this, you should collect desired information from the clients and maintain healthy relations with them.

  • Answering phones and explaining the product and services offered by the company.

  • Contacting existing customers as well as prospective customers.

  • Obtaining customer information and other relevant data.

  • Asking questions to the customer and understanding their specifications.

  • Resolving Email and Phone queries and issues related to the products and services .

  • Making recordings of all the sales phone calls and sales deals.

  • Taking and processing services & product orders in a professional manner.

  • Maintaining the database of the customers on a regular basis on CRM.

  • Suggesting solutions based on customer’s needs and requirements.

  • Work along side the studio manager and senior management for growth of the company.
  • Graduate or equivalent.
  • Work experience as a Telecaller, TeleMarketer, or a similar role in the Sales Department.
  • Professional certification sales and marketing will be an advantage.
  • Great convincing & interpersonal skills.
  • Exceptional oral and written communication skills.
  • Strong organizational skills.
  • Ability to work in a team or individually as and when required.
  • Ability to manage and handle multiple tasks.
  • Outstanding problem-solving skills.
  • Exceptional attention to detail.
  • Hard-working individual.
  • Good time management abilities.
  • Strong decision-making skills.
  • Ability to tolerate stress and pressure.

NO weekly offs on friday – sunday.  

One Casual/ Medical Leave per month.

Specific back office days will be scheduled away from the front desk to allow dedicated time for operational duties.

The shop operates 7 days/week, Sun-Sat from 11:00 AM to 8:00 PM. (Closing timings are flexible upon client footfall).

Salary will be based on experience.

Please include your current hourly wage/salary and your desired salary.

Business casual dress.